Posted by Sohial in Business Success on Feb 12, 2014 .
In this short video, I discuss the importance of having enthusiasm in everything you do and especially when interacting with your clients. Enthusiasm is about positive energy, courage and confidence and when communicating with your clients in this state, you express a powerful and influential source of energy to help guide your clients in making an informed decision to working with you.
One of the fundamental rules of business is that you are in the business of people, not products or services. People always come before products and services. It is people who make buying decisions not products or services. So this being the case, it is crucial that you understand the science of building rapport with your prospects and active clients.
One of the most crucial mistakes you can do when dealing with your clients is to disagree with them. Clients and customers may or may not always be right, but they are always right in what they believe regardless of what they believe to be true or not. It’s their right, not yours…
The human psyche is in balance and strives to keep and maintain this balance but the human awareness because of its filter mechanism, can often go out of balance due to your perceptions creating a state of imbalance and consequently a physiological and or pathological imbalance.
The brain is responsible for the regulation of the chemical composition of the blood (L, Hammer) . This regulation is linked to our perceptions (mind) and emotions. When you have perceptions of love and gratitude, the brain releases oxytocin (a love hormone that supports growth and metabolism), serotonin and growth hormone. So your body is in
Posted by Sohial in Business Success on Nov 10, 2014 .
A common question I am often asked from practitioners in our business seminars is “how to better communicate the value of their service to their clients?
In order to answer this question, it is first wise to look at the problem. The problem is that many practitioners whom I have spoken with focus a great deal of the kind/type/quality of care or service they provide for their clients. And although this is important, it is only half of the equation. This is called qualitative advantage. This gets people curious but is often not compelling enough for them to transact with you.
What makes people engage with you (or your services)…
You have a self-image ingrained from life experiences during childhood. People around you play a massive role in how you become who you are today. In fact, around the age of 5 it is said that you are using about 80% of your creative potential but by the age of 12, this potential can drop to about 2%. This is because we are educated to live in a world of conformity. We have to follow certain rules and certain ways. From school to university we are advised to think a certain way and to give the answers that will allow you to pass your grades. And not to ever question authority and use our own wisdom and intuition.